Privacy Policy
How Bircan Migration handles client information, assessment records, consultation details, payment records and issued documents.
Purpose
This Privacy Policy explains how Bircan Migration collects, uses, stores and protects information supplied through its website, assessment pathways, consultation requests, citizenship test access and client dashboard.
Information collected
The service may collect information that you enter into forms, upload as documents, provide during consultation requests, use for account login, or provide during payment and service delivery.
- Identity and contact information such as name, email and phone number.
- Migration facts, visa history, refusal information, family and sponsor details, evidence summaries and uploaded documents.
- Payment metadata returned by Stripe. Card details are handled by Stripe and are not stored by this website.
- Dashboard, service status, RMA review, PDF release and audit records.
Use of information
Information is used to provide requested services, assess intake facts, manage payment and dashboard access, support RMA review, prepare approved written outputs, maintain audit history and respond to client enquiries.
Disclosure
Information may be disclosed only where required to deliver the service, comply with law, manage secure technology providers, or with client authority for professional service delivery.
Security and retention
The system uses account controls, dashboard access checks, approved-document gates and audit records. Client records may be retained for legal, compliance, audit and service-history purposes.
Contact
For privacy questions or correction requests, contact info@bircanmigration.au.